If you received the game as a gift, talk to the person who gifted you the game. If you purchased the game from a third party retailer, talk to your point of sale. If you purchased the game on the Shop, log in to your Transaction History and check that your order status is Complete. Make sure you are logged in with the correct account email. You can access Modern Warfare through the Warzone client. The Modern Warfare (2019) title has been rebranded as Warzone. You can install Call of Duty: Warzone through the desktop app.
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